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More Netflix Crap

Yesterday, Netflix recieved Shark Tale (which I sent on Tuesday, so that was good). Then I refreshed the page every so often to see what they were going to ship next (it has been seemingly random even though everything in my queue says "now" under availability). Nothing ever shipped. Around 4pm, the status switched to say they would send out the next movie on Thursday. WHAT??! If everything is available like you say it is, why didn't you ship something?!?! ANYTHING!??! Anything in my 96-disc-long queue! GEEEEEEEZ. So then, I get this e-mail:


GILMORE GIRLS: SEASON 6: DISC 3 was not available today at your local shipping center. Instead, we will be shipping this DVD from Santa Ana, CA on the next business day. As usual, you will receive an email letting you know we shipped your DVD.

SUCK. On Wednesday, I sent in Even Almighty (yeah) and they got it today and they are already saying they are going to send out Dreamgirls next. So, I've got 2 discs shipping today. One from Harrisburg which will get here tomorrow, and one from Santa Ana, California that will get here who knows when and probably be damaged or be the wrong disc.

I'm starting to feel paranoid that they are screwing with me because I am on the 2-disc plan but (normally) getting really good turn around so that I have rented more discs than they would like me to or something.


And because everyone loves a poll, here is one:

Poll #1207397 Should I call?

Should I call Netflix and complain?

Yes
4(80.0%)
No
1(20.0%)

Would YOU call Netflix and complain?

Yes
2(50.0%)
No
1(25.0%)
Maybe
1(25.0%)

What should I say if I call? (add more in comments if it doesn't fit)



(ps, don't forget I won't be able to reply to any comments 'til I get home)

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Comments

( 3 comments — Leave a comment )
sillyliss
Jun. 19th, 2008 02:04 pm (UTC)
I called to complain about something once and they were extremely helpful and fixed my problem right away. I think you should call and talk to someone about this. You might mention that you like their service, but you have several problems and you wouldn't want to leave Netflix, but...

PS Was Evan Almighty any good?
tenthz
Jun. 19th, 2008 11:20 pm (UTC)
Yeah, I really should call. Maybe they will just keep all the gilmore girls discs in harrisburg 'til I'm done. :-P

Evan Almighty was pretty good. Not as good as Bruce Almighty, though. I watched the special features and found out that it was a "green" film. They didn't leave any carbon footprint! (Well, they did, but then they planted a whole bunch of trees near by). The Ark part of the set was actually disassembled and they donated all the materials to Habitat for Humanity. And they did some other stuff like that.
zebulen
Jun. 20th, 2008 12:29 am (UTC)
I don't think anyone is trying to screw with you. They just have terrible employees at that particular regional office.
( 3 comments — Leave a comment )

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