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Girly Medicine and Doctor Run-around story


So. I scheduled a OBGYN appointment 2 months ago. It was supposed to be on the 27th. However, due to my body going bazerk last month, my period ended up being this week. So, had to cancel the appointment. Annoying, but hey, I had one last year, and stuff, so I'm not too worried, right?

I still needed a refill on my hormone control (HC) perscription. I called it into the automated phone line on Monday and I got a call on Tuesday concerning it. Apparently, they wouldn't give me a new script until I had a GYN appointment. I explained that I had an exam scheduled, but I had to cancel and that I would reschedule as soon as I had an idea of when would work out (this involves me looking at a calendar for about an hour). This, of course, was not acceptable. They wanted me to schedule an appointment right then or they wouldn't have the script written. I told them that I wanted to have the appointment at a different location (a women's clinic) for various reason (which they made me list - annoying). So, I hung up, called the women's clinic, made an appointment for a random day in September that I hope works out, and then called back. I talked to someone else this time and had to explain the entire story over again and explain the hoops they were making me go through. She was confused. I explained again. She put me on hold and then came back and said they'd send the request for the script to be written. At this point, she mentions that the doctor that originally prescribed the script is no longer with us. ARG this is the 7th doctor I've had in 6 years. OUT OF CONTROL.

They were supposed to call me when the script was written so I could pick it up. They never called, so I called them back today. They said it was never sent back to be written, so they would do that right now and it would be ready to pick it up in about 30 minutes. So I took 20 minutes out of my day and drove over there and drove back. When I was there none of the receptionist people were doing anything. I don't know how they manage to screw everything up when they have nothing to do. ARG, again.

Anyway, I take the script to Giant (local grocery store) to get filled after work. I'm taking it here because I have a coupon that if I get a new script filled here, I get a $20 gift card. YAYS! The pharmacist realizes that the script was written for a dosage of my medicine that doesn't exist. YOU'VE GOT TO BE KIDDING ME. Fortunately, we figured out what the doctor MEANT TO WRITE and the pharmacist didn't give me a hard time about it. (The medicine is given in pre-packaged doses, so there's not much to do with it anyway.) The whole thing is rather frustrating.

When I paid for the prescription, the register spit out a coupon for a $10 gift card when I refill a prescription at Giant, so I am happy about that. A free $30 for a bunch of hassle that I would have had to do anyway, and I know that RiteAid would have given me shit about the miss-written script.

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Comments

( 6 comments — Leave a comment )
mountainheather
Jul. 26th, 2007 04:58 am (UTC)
Aww. Welcome to my world of last month (unfortunately). :( :-p

I think we have different Giants (though I think they're connected somehow) but I found their pharmacy was a lot more understanding about things than CVS's. Plus they take my insurance!

Glad you finally got your stuff.
memeslayer
Jul. 26th, 2007 05:31 am (UTC)
Vaguely-related question: why is OB/GYN written in all caps? It's not that kind of abbreviation.
lordxyyndragon
Jul. 26th, 2007 10:44 am (UTC)
I guess because it's pronounced "Oh-Bee-Gee-Why-Enn" and not "obgyn"
tenthz
Jul. 26th, 2007 12:46 pm (UTC)
What Brie said, probably. I've never really thought about it.
sajego
Jul. 26th, 2007 02:23 pm (UTC)
My biggest prescription problem was that I can Only get it in 90 day packets and my insurance won't cover more than 30 days at a store. So it must be mail ordered. Once I figured that out and got it all set up, no problems... just a pain.
tenthz
Jul. 26th, 2007 02:33 pm (UTC)
My previous insurance was affiliated with a mail-order and they were an absolute JOY to work with. I miss that.
( 6 comments — Leave a comment )

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